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Downtime

CUE and SRCI services down

Jan 21, 2026 at 09:20pm UTC
Affected services
GoFirmex Sign Portal
Sign Sovos Service
Sign e-sign Service

Resolved
Jan 22, 2026 at 01:00am UTC

Identity services are now operating normally

Updated
Jan 21, 2026 at 09:50pm UTC

Response times for the identity services are gradually returning to normal.
The service remains under active monitoring.

Created
Jan 21, 2026 at 09:20pm UTC

There was an outage of the identity services. The issue has been reported, and we are awaiting a solution from the responsible entity.